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Programmes issue

Discussion in 'Announcements, Rules, and Information' started by SoC, Jan 17, 2011.

  1. SoC

    SoC Moderator
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    we are aware of issues with auth, will be fixed asap.

    <3
     
    #1 SoC, Jan 17, 2011
  2. orangejellybean

    orangejellybean Level III

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    Has this been fixed yet? I still cannot be authorized for any of my programs.
     
    #2 orangejellybean, Jan 21, 2011
  3. tharoux

    tharoux Level IV

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    Retry until it work.
    I can press "Auth" 7-8 times before it finally authorize me.
     
    #3 tharoux, Jan 21, 2011
  4. orangejellybean

    orangejellybean Level III

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    This does not work for me. I tried that, deleting, re-installing, everything. I am still locked out of my programs, and its been like this for almost a week now :/
     
    #4 orangejellybean, Jan 21, 2011
  5. Freja

    Freja Level IV

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    It works for me when I retry a couple of times
     
    #5 Freja, Jan 21, 2011
  6. Commy

    Commy Moderator
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    Orange, after the error appears close the box and try again. I got in after my second try.
     
    #6 Commy, Jan 21, 2011
  7. orangejellybean

    orangejellybean Level III

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    Again, yes, I've done this, multiple multiple times, well into the 30s before I give up. It just -will not- work with me.
     
    #7 orangejellybean, Jan 22, 2011
  8. Fabian

    Fabian Level I

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    Uhh. I thought it's only me till I found this thread. :p
     
    #8 Fabian, Feb 2, 2011
  9. larryisamazing

    larryisamazing Level II

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    My toughest login took about 15 tries before it authorized
     
    #9 larryisamazing, Feb 2, 2011
  10. fearalucard

    fearalucard Level II

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    Is the Abandoned Attic Buyer part of AU still working? or have they change the restock times? As my accout hasnt bought anything from Abandoned Attic for the last 3 days or so.
     
    #10 fearalucard, Feb 7, 2011
  11. larryisamazing

    larryisamazing Level II

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    Apparently the attic is down, but i thought it was supposed to be back up today.
     
    #11 larryisamazing, Feb 7, 2011
  12. Junior

    Junior Administrator
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    I come from a land down under! (Maaaate!)
    Authorization error fix'd!

    Is everyone elses working find now too?
     
    #12 Junior, Feb 9, 2011
  13. tharoux

    tharoux Level IV

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    Weird... On all the programs I tried, it fail the first time, and work the next.
     
    #13 tharoux, Feb 9, 2011
  14. larryisamazing

    larryisamazing Level II

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    As of the last 12 hours or so, I can't seem to authorize on any neofriends progams that I have bought--no matter how many times I try.
     
    #14 larryisamazing, Feb 15, 2011
  15. larryisamazing

    larryisamazing Level II

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    Ahha, I see what the problem was. I had too many authorization attempts and was locked out because of it. So, I had to login to the neofriends website and enter the "code" for the lockout to be removed.
     
    #15 larryisamazing, Feb 16, 2011
  16. purple315

    purple315 Level III

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    I'm still having this problem is everyone else?
     
    #16 purple315, Mar 3, 2011
  17. Junior

    Junior Administrator
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    Yes. I don't think this can be fixed to be honest. apparently from my understanding, its the authorization sending a request through to the neofriends servers with wrong information. It is still being discussed amongst mods/admins however its not an easy fix.

    We apologize for any issues it causes. It is a pain.. but we all have the same.
     
    #17 Junior, Mar 3, 2011
  18. Fabian

    Fabian Level I

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    Ohh, it's bad. Everyone is not getting their program working. =/

    Let's pray. :p
     
    #18 Fabian, Mar 8, 2011
  19. Sparratic

    Sparratic Level III

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    It only takes 1-2 times to log on for authorization now as opposed to like 10-15 so something has to be working
     
    #19 Sparratic, Mar 8, 2011